SALARY:      $9.42 per hour – Full time Temporary position – Oct. 27 to Apr 30 or as funding permits.

DUTIES AND RESPONSIBILITIES:

Under the direct supervision of the Programs Manager and Energy Specialist completes the following:

•    Determines eligibility for the HEAT Program based on written policy,
•    Interviews applicants for all documentation and income as required by policy,
•    Calculates income and establishes HEAT payment based on a written formula,
•    Refers clients to community resources based on their need  i.e. CASFB, Weatherization, DWS, etc.
•    Maintains a good working relationship with all  public utility companies,
•    Handles client questions and problems relating to HEAT program,
•    Completes and submits all necessary documentation required for payment,
•    Attends regular and other assigned training meetings,,
•    Must be dependable, trustworthy and a self starter
•    Other duties as assigned.

QUALIFICATIONS:

High School Graduation and one year experience  in an area related to the above duties and/or
Combination of education and experience substituting on a year by year basis.

FACTORS:

•    Excellent customer service skills,
•    Excellent oral and written communication skills,
•    Must be able to work in a  high client volume atmosphere,
•    Able to work under pressure and in stressful situations,
•    Excellent basic math skills,
•    Alphabetizing skills,
•    Computer skills helpful,
•    Ability to problem solve,
•    Ability to do multi-tasks,
•    Able to work well with persons from a wide variety of backgrounds,
•    Have a broad knowledge of community resources,
•    Ability to speak Spanish is helpful..

Apply on or before Friday, October 16, 2009 – 4:30 PM at Community Action Services – 815 S. Freedom Blvd. Suite 200. Provo, UT. 84601

In order to be considered for this position the Community Action application  form must be completed and submitted with your resume. The application can be downloaded at our website: www.CommunityActionUC.org

Community Action Services and Food Bank  is an Equal Opportunity Employer